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Injury claims from a package holiday or tour operator - Expert International lawyers

A holiday can be ruined by an injury or sickness suffered while on a package holiday or tour, and the after effects could have consequences long after you are able to return home.  Depending on the circumstances, you may be entitled to claim compensation from the tour operator.

Our multilingual personal injury lawyers specialise in holiday and travel accident claims, both national and international, and whether the tour was organised for a holiday, education, sport, or business travel.

We are accredited by APIL, the Association of Personal Injury Lawyers, and have strong links in Europe, especially France and Spain.

The types of package holiday claim we can help you with

We can assist with claiming compensation for injury or sickness suffered while you are on any sort of package holiday.

This includes any means of travel, whether by road, rail air or water, and any form of accommodation, from activity centres and hostels to luxurious hotels, resorts and cruise liners.

It also covers accidents en route, such as at an airport or port, during excursions and activities such as water sports or snowsports.

We are able to recover compensation for the whole family, including children.

We deal with all types of injury, and our lawyers are particularly experienced in dealing with claims involving serious injuries to the head and spine, as well as fatal accidents.

Call: +44 (0) 207 602 0305 ENQUIRE NOW

We offer a free initial consultation.

We will tell you if we think you have a good case and if we can help you.

We will not use your information for any other purpose.

Accident checklist
  1. Seek medical attention ASAP and record the name of medical centre and staff who see you.
  2. Report the incident to the tour operator or holiday rep.
  3. Do not accept ‘goodwill’ offers of compensation while on holiday as this could compromise your claim when you get home.
  4. Take photos of location and weather.
  5. Retain any available evidence.
  6. Obtain names and contact details of witnesses or anyone else who was affected.
  7. Keep all receipts for medical and related expenses.
  8. Retain all travel documents.
  9. Check if your travel or home insurance policy covers legal fees.

Is there a time limit?

Our track record of success

The solicitors at Pierre Thomas have a strong reputation for recovering compensation for people injured in holiday accidents in the UK, Europe, and worldwide; from minor injuries such as whiplash, to fatal cases and those involving brain, spinal or other severe injuries.

Recent examples of cases include:

  • • Obtaining a £10,000 compensation on behalf of a British holidaymaker who injured her ankle whilst on a package holiday in Turkey, although the tour operator denied liability initially.
  • Acting for a British lady who was on a package holiday in Spain and injured herself in a hotel while going down the stairs leading to her bedroom, because the handrail was too short and the lights were defective.
  • Successfully obtaining compensation for a lady who suffered a fractured arm and significant shock in the hotel jacuzzi while on a package holiday in Egypt, despite liability being denied throughout.
  • Successfully secured compensation for a British lady who slipped in a hotel in Mexico and sustained a complicated orthopaedic fracture which would require further surgery in the future.

Frequently asked questions

We offer a free initial consultation.

We will tell you if we think you have a good case and if we can help you.

We will not use your information for any other purpose.

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